Contact Us

Questions or Comments?

Dallas Water Utilities is committed to serving the citizens of Dallas and values the communication and feedback from the community. We encourage our Jim Miller neighbors and residents in the southeast Dallas community to email questions or comments using the contact form.

Additionally, DALLAS 311 provides access to non-emergency City Services 24 hours a day, 7 days a week. To submit a service request, visit the DALLAS 311 website or download the DALLAS 311 app on your Apple or Android device.

Contact Us by Phone

In a life-threatening emergency, dial 911. For a non-emergency facility issue or concern, dial 311 for the City of Dallas’ information line.

For neighborhood questions about the Jim Miller Pump Station and Reservoir renovation, dial 469-249-9359.